Malfunctioning Truth Casement Window lock

A quick learner from WI says:
The mechanism keeps popping out so the handle won't engage when trying to lock the window shut. Truth #40538 appears on the vertically sliding brass metal plate. The interior white handle has lateral play. All other screws on the outside are secure. Perhaps just the inside part needs to be replaced as all the other components outside slide up & down.


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Casey from SWISCO responded:

Hi Hugh,

Take a look at our 38-099 and 38-100 Truth locks and see how the dimensions compare to your original hardware. Thanks for posting! 

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