Add parts to order?

Home Owner from Chicago

May 11, 2020 10:15 am

The plastic is holding a 33" 5/8 spiral in place. 1 1/2 " wide. Crystal brand window. Could 10 off these be added to my order placed Saturday
Thanks, Jim

2 user uploaded images

4 Replies

Casey from SWISCO

May 13, 2020 12:21 pm

Hi Jim,

Unfortunately, your order has been shipped so you'll need to place a separate order for additional parts. If you're trying to identify your pivot shoe, we'll need to see it removed from the window with the width and thickness to recommend a replacement. Thank you!

Home Owner from Chicago

May 13, 2020 7:29 pm

Thanks, how does the pivot shoe get removed? You are prompt,helpful, courteous. Jim

Casey from SWISCO

May 14, 2020 7:15 am

I'm glad you've found our services helpful so far. Take a look at our video below that will walk you through removing your pivot shoe. Thanks for posting!