Tom from SWISCO responded:
August 5, 2021
It sounds like the gears on your operator have stripped out. You will need an all new operator assembly. We can help, but in order to make a recommendation I will need you to remove the operator in question from the window in its entirety and show me a photo of it. Please make sure that I can see the whole thing in one shot; if any details are missing or obstructed, we may not be able to help. |
Tom from SWISCO responded:
August 5, 2021
Gotcha, I understand now. Thank you for clarifying. In that case my recommendation would be the 39-107FK. This appears to match your old cover and handle assembly pretty closely. Check it out and see if you agree. |