Matching Pivot Part# 15-210

A contractor from Hawaii says:
We ordered part #15-210, and it is identical to the old part EXCEPT that as you can see in the photo, the small black plastic piece sticks up higher than the original (the new is on Left, old is on right). This little bit of height makes it too tight and we wanted to know if you have another Part that has a lower profile.
Thumbnail of the uploaded file named Pivot 2.jpg
Thumbnail of the uploaded file named Pivot.jpg
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Paul from SWISCO responded:

Thank you for your patience during this busy season. In the photo where you have the 15-210 pivot shoe next to the old one, look on the other side to see if the cams are in the same position. When the cam is in the horizontal position, it kicks the brake out. When it's in the vertical position, the brake recedes into the housing. 

The 15-210 pivot shoe is for a 5/8" deep window track, but we do carry another similar pivot shoe for a 9/16" deep track. See our 15-231. Assuming your brakes are extended in both photos, then this may be a better option for you.

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