Paul from SWISCO responded:
November 8, 2017
I believe I can help you. Raise the sash past the take out clip to unhook the balances from the sash. Raise the sash above the bottom balance shoes. Push the sash to one side and swing the opposite side out from the track. For your S350-34 channel balance, and not 33", you would use the 3350 spring option. Hopefully this will provide some clarity to you.
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