Mechanism on the bottom of my windows is broken

Question

The mechanism on the bottom of the sliding component is broken off on nearly every window. Can we buy a replacement?

Casey · Accepted Answer

Hello,

We should be able to replace your pivot bars is you can show us an undamaged one removed from the sash. Unfortunately, it looks like you also have damage to the sash frame, which would be specific to the manufacturer and we won't be able to replace.