Mercer brand channel balance

A quick learner from Vallejo, CA says:

Hi,

I have a broken channel balance with some string that snapped off leaving a loose spring inside the channel balance. The blue letters on the unit read 86 24-3 DB5 1208 and the metal-to-metal length measures at 25".

Please advise on the availability of this part.

Regards

Ian 

Thumbnail of the uploaded file named Mercer_3.jpg
Thumbnail of the uploaded file named Mercer_2.jpg
Thumbnail of the uploaded file named Mercer_1.jpg
Thumbnail of the uploaded file named Mercer_4.jpg
Thumbnail of the uploaded file named Mercer_5.jpg
Profile picture of Casey
Casey from SWISCO responded:

Hello,

We can replace the balances in your photos but it will have to be a custom order due to your balance stamp. We just sent over an order link and price quote for two balances. Take a look and let us know if you need anything else. Thanks for posting! 

How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.