Metal Bi fold doors.

A home owner from Owosso, MI says:
No numbers seen anywhere on Metal bifold doors. We need complete parts. Our doors are dragging and making grinding sound. No store in town had parts that fit. We watched a video of yours with 21-007. 21-001. 21-154. Will those work? Please help us find replacement parts. Thank you.
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Tom from SWISCO responded:

I cannot confirm if those pins will work, unfortunately. In order to confirm that, you will need to carefully compare the dimensions we show for each pin to your existing parts. If they differ in any way, we need to know exactly how.

A home owner from Owosso, MI says:
Are items purchased returnable for refund? We may have to go with a whole new set of hardware on our old doors and if they don't work we'd like to return it.
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Tom from SWISCO responded:

They are, yes. You can see our return policy here for more information.

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