Metal casting to hold spiral tension bar

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Home Owner from Havertown PA

Jun 8, 2021 2:54 pm

Metal casting about 1" wide with 3 slots. It holds the spiral tension bar along with a plastic part above the shoe.

4 Replies

Emily from SWISCO

Jun 11, 2021 3:08 pm

Hi there!

We'll need to see a picture of the tip of your spiral balance where the spiral extends from the tube. We'll also need to know the length of the tube, as well as the diameter of the outer tube. Take a look at the video below, it will go over exactly what we need to see.

Home Owner from Havertown PA

Jun 11, 2021 6:23 pm

Thank you. It isnt the spiral bar I need. It is the 1 inch metal anchor that fits the top of the plastic to hold it. The spiral balance looks like the colored set with 2 small knobs I cant seem to add a photo to your email. Can I send it a different way?

Emily from SWISCO

Jun 14, 2021 8:49 am

Yes, you can email your photos to help@swisco.com with reference number D218655.