Metal part on bottom of window that slides into counter balance : SWISCO.com

Quick Learner from Pomona, CA

Sep 24, 2024 7:42 pm

Hello,

I need help identifying a part on my MI window. The metal part in the photo is part of the window that slides into the counter balance. However, it broke and now the window will not stay up. The counter balance coils seem fine, just the window will not lock into counter balance on one side. Any help would be appreciated!

1 user uploaded image

7 Replies

Emily from SWISCO

Sep 27, 2024 1:39 pm

Hello there!

Thank you for reaching out to us. We're happy to look into this. Can you show us a photo of an undamaged pivot bar removed from the sash? It'd also be helpful if we could see the pivot shoe.

Quick Learner from Pomona, CA

Oct 30, 2024 6:46 pm

Hello, please forgive me for my tardiness in my response. So much on.my plate recently. I've attached the photos as you've requested. Please let me know if there is any additional information you may need from me.

Thank you,
Greg

4 user uploaded images

Quick Learner from Pomona, CA

Oct 30, 2024 6:49 pm

I'm pretty sure that the part I need is the tilt window sash pivot pin 3 inch, but you would probably know better than I do. Thank you again!

Emily from SWISCO

Oct 31, 2024 9:46 am

No worries at all, Greg! Thank you for these photos. They're a great help. Take a look at the 26-360 pivot bar. We believe this pivot bar should work for you but take a look at the specifications and see what you think.