Milestone tilt windows

A quick learner from Leesburg says:
I have "Milestone" tilt windows. I have replace the channel supports with S770-27 balancers. I need pivot shoes 1/2" x 1" wide. It seems all the pivot shoes are 1 1/4" wide. What do you suggest?
Profile picture of Paul
Paul from SWISCO responded:
Would you be able to show us a picture of your pivot shoe out of the window, along with the tilt bar that interacts with it? That would be a big help.
How to replace a tilt-window channel balance.
How to replace a tilt-window channel balance.
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.