Milgard Balancer ID

A quick learner from La Quinta CA says:
Can you help identify the proper balancer? 1/2" channel width. It appears to be a S380 #3250 the length of the metal channel throws me off because it measures 32 3/4" do I go up to 33" or down to 32"

Thanks
Thumbnail of the uploaded file named IMG_2889.JPG
Thumbnail of the uploaded file named IMG_2890.JPG
Thumbnail of the uploaded file named IMG_2891.JPG
Thumbnail of the uploaded file named IMG_2892.JPG
Thumbnail of the uploaded file named IMG_2894.JPG
Profile picture of Emily
Emily from SWISCO responded:

Hello!

This isn't the Series 380. You actually have an extended travel channel balance, which we can help with, but it will have to be a custom order due to its configuration. One of the main reason this has to be custom is because the pulley wheel is literally built into the shoe, rather than the metal channel itself. In addition to that, the cord has an extended travel and even the metal channel itself differs from any stock option we carry. Rather than being measured on a full inch, your metal channel is 32-5/8" long. For me to get this moving for you, can you show me a picture of the stamp on your balance? And how many will you need? I can prepare a price quote once I have that. 

A quick learner from La Quinta CA says:
Emily-
Thanks for the response. Here is the photo you requested. I will need 4
Thumbnail of the uploaded file named IMG_2893.JPG
Profile picture of Emily
Emily from SWISCO responded:

Great! I'll email you a purchase link and price quote for (4) of these balances that you can use to place an order on our website. Let me know if you have any questions prior to placing your order. 

How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.