Hi, I need to replace a broken balancer for my Milgard non-tilt window. I've attached a few photos because I ordered balancers in the past and they don't seem to work. Photos 5119 and 5220 show the fittings I need at the bottom and top respectively. Photos 5222 and 5223 show the original (bottom) compared to the one sent to me that don't work (top). The model of the original is shown in the photo (32-4 JJ5 CMC 6). The replacement sent to me is Swisco Item # S380-33 option 3240 33" Series 380 Channel Balancer. The replacement was about 1/8" shorter in overall length. The window width I need this for is 34". Thanks.
Milgard Window Balancer
Home Owner from Sebastopol, California
Jun 1, 2020 3:37 pm
4 user uploaded images
2 Replies
Casey from SWISCO
Jun 5, 2020 8:14 am
Hello,
We can certainly replace these balances for you but, unfortunately, none of our stock balances would be a suitable replacement. I've sent you a custom order link, along with pricing, in a separate email for two of the balances you need. Take a look and please let us know if you have any other questions. Thank you!
