Milgard Window Balancer replacement

A quick learner from Foster City, CA says:
Hello ,

Can you please help me to find a replacement for my Caldwell Channel Balance.
The channel balance measures 33 inches long and the stamp on the balance reads 32 5 GP Caldwell. The balance top on this channel has a groove in the middle.
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Casey from SWISCO responded:

Hello,

With this combination of attachments, you could have either an S380-33 or S385-33 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. You'll also need 3250 spring strength options for your replacement balances. 

Thank you and let us know if you have any other questions or concerns.


Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.
A quick learner from Foster City, CA says:
Thank You for your help in trying to help me repair my window. Another question I have is which channel balance top
would go with the channel balance recommended
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Casey from SWISCO responded:

Both of these balances come with the 19-005 top attachment, which you can see featured on both product pages. The only difference is the depth of the bottom attachment shown in the diagram in my previous message. 

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