Milgard replace Channel Block & Tackle Window Balance

Quick Learner from California
I would like to buy a few replacement because a few of my Windows Channel balances are broken. We only know it is Milgard. Which parts should I buy?
2 user uploaded images
6 Replies
Quick Learner from California
Thank you in advance for your help! I think the words reads as "23 3 JP CALDWELL", and the whole window (including up and bottom pieces and frame) is about 50 x 28.5 inch. The window seems to be double-sided.
Quick Learner from California
Sorry I mean double panel
Emily
Emily from SWISCO
SWISCO
Expert

Hello there!

We'd be happy to help with this. We'll just need more information so we can ID what you have here. Can you remove the balance and show us close up photos of the top and bottom fittings? Can you also show us a photo of the inside of the metal channel where the innerspring connects to the pulley mechanism? That'd be located in the middle of the channel. 

Quick Learner from California
Thank you Emily for your message! I have uploaded more photos. Really appreciate your help!!
5 user uploaded images
Emily
Emily from SWISCO
SWISCO
Expert

Thank you kindly for the additional photos! I recommend the S380-24 or S385-24 channel balance with the 2330 stamp option. The best match comes down to the depth of the bottom shoe so you'll have to measure as shown below.

Let me know if you have any questions! 

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.

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