Is there another part that goes into the Cut Out section of the window frame?
Thank you.
Milgard series1510/1580/1680
Quick Learner from Las Vegas, NV
Jan 30, 2018 2:01 pm
Window aluminum frame has cut outs as shown in above pictures. Top window frame has NO place for take out clips. Channel balance that I need is S390-21 option 2040
Is there another part that goes into the Cut Out section of the window frame?
Thank you.
Is there another part that goes into the Cut Out section of the window frame?
Thank you.
5 Replies
Paul from SWISCO
Feb 5, 2018 1:40 pm
The cut outs are for the face guides so the sash doesn't rub against the window frame. It's unfortunate that we haven't been successful in locating the Milgard face guide you show. We have something that may work, our 55-034 sash guide runner that you can cut to the sash height or small pieces for your window. Please review our part carefully.
We would very much like to see your top sash guide on the sash and window balance to compare. As for the take out clip, please upload some photos that give us the full view of the window channel that the sash rides in.
We would very much like to see your top sash guide on the sash and window balance to compare. As for the take out clip, please upload some photos that give us the full view of the window channel that the sash rides in.
Paul from SWISCO
Feb 15, 2018 2:02 pm
We just received your return of the S385-21 with a 2010 stamp you purchased. However in this discussion you said you needed one with a 2040 stamp. Was that the only issue?
As for how to remove the sash and balance, you only show a hole in the track where normally there would be a take out clip. You will need to find a pan head screw with a large enough thread to screw in the hole. When you find the screw turn it into the frame leaving about a 1/8" to a 1/4" out, just enough so the sash clears, but also sticking out enough so that it hooks onto the balance. That will act as a temporary take out clip. When the replacement is done, you can just remove the screw.
As for how to remove the sash and balance, you only show a hole in the track where normally there would be a take out clip. You will need to find a pan head screw with a large enough thread to screw in the hole. When you find the screw turn it into the frame leaving about a 1/8" to a 1/4" out, just enough so the sash clears, but also sticking out enough so that it hooks onto the balance. That will act as a temporary take out clip. When the replacement is done, you can just remove the screw.
Quick Learner from Las Vegas, NV
Feb 21, 2018 8:16 pm
I sent my old broken channel balance to be replaced for the incorrect order of the S385-21. I got the incorrect option and believe that I need the 2040 due to the weight of the window. If you can send the same channel balances with the same specifications as the broken one in the box, that will be greatly appreciated. Besides the hole where the take out clip usually is. We will try the pan head screw method that hopefully will hook onto the balance correctly.
Thank you. Wish me luck!
Thank you. Wish me luck!
Paul from SWISCO
Feb 23, 2018 12:07 pm
I agree, the 2040 option is definitely what you need. You can purchase the new balances whenever you wish the same way you did before.
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