Milgard vertical window balancers

A home owner from 92128 says:
I?m wondering if your balancers will work for my Milgard windows. They are 26 inches, I need six of them. Would you let me know if yours will work for them?
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Tom from SWISCO responded:

Without information about the balances, we have no hope of identifying them. Can you send photos of the balance? Our site has guides that will help you identify your balance here.

A handy person from San Diego says:

I need to replace 10 sash balances

I?m not sure which ones to order. Here are pictures of them. The ones that I removed are stamped with:

26 4 HK CALDWELL

26 4 HL CALDWELL

Thank you for your help. I can be reached at 858-354-8291.

Best regards,

Spencer

Thumbnail of the uploaded file named 3FAF1B5E-41CE-4B51-B20C-39581823BE2C.jpeg
Thumbnail of the uploaded file named AB1DFDA3-DB28-415E-B901-C701165BC6AA.jpeg
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Tom from SWISCO responded:

Thanks for your photos, Spencer. This is a Series 380 or Series 385 channel balance. Which of the two shoes below do you need? The 1" shoe means you need Series 380, and the 1-3/32" shoe means you need Series 385.

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Comparison of 15-004 and 15-005
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