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Tom from SWISCO responded:
June 4, 2021
Thanks for reaching out to us. We can supply this balance, but it has to be a custom order due to its heavy duty spring. You correctly deduced that the "DS" stands for "Double Spring" and that the 49L represents the weight of the sash. Concerning shoe depth, your original was probably 1-1/8" originally but wore down from use. Happens all the time. Before we go any further, can you just tell me how many you need? Once I have quantity, I can email you a purchase link and price quote that you can use to place an order on our site. |
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Tom from SWISCO responded:
June 7, 2021
Perfect, I'll email you a purchase link now for 4 balances. You can use that to place an order on our site. The shipping charge is not per balance, its for the whole order. We offer a few different delivery methods, all with different costs, that you can review before the order is finalized. As for the anchor, I'm not sure I know what that is. Can you show it to me? |
Good morning, I am looking for a replacement Balance Channel. Could you please review my information and let me know what the replacement part number is with Swisco. The balancer is on a Milgard window and is 27" long excluding the plastic ends, the channel is 5/8" on the wide side and just over 1/2" on the covered side. With the following ink stamp information ( 26 5 BV CMC 2 ) please see the attached photos.
Thanks for your help with this matter
Keith
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Tom from SWISCO responded:
May 30, 2023
Thanks for your photos. Based on what I see here, you have either our S380-27 or S385-27, depending on the depth of the bottom shoe. That's the only difference between them. I recommend measuring your shoe and referring to our dimensions to confirm the best match. 
Comparison of the S380 and S385 balance shoes.
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