Casey from SWISCO responded:
October 23, 2020
Hello, We should be able to supply replacements but I can't tell if there is an extra wheel installed in the bottom attachment of your balance behind the hook. If you could move the hook out of the way and send us another photo, we can go from there. Thank you! |
Casey from SWISCO responded:
October 27, 2020
Great, we just sent over a separate email with an order link and price quote for you to review. Take a look and please let us know if you need anything else. Thank you! |