Milgard window parts

A home owner from Kaua'i. Hawaii says:
These parts came out of my Milgard windows that were installed in 2005. As you can see they are broken. Can you help me.
Thank you.
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Bob from SWISCO responded:

It's tough to tell without seeing an undamaged pivot shoe. At a glance it reminds me of our 15-210 or 15-231, depending on the width and thickness of the shoe, but please compare to an undamaged shoe and tell us its width and thickness to confirm. If neither seem right, please send me pictures of an undamaged shoe, and tell us the width and thickness. 

15-210 : Corner Locking Pivot Carrier, Black
Corner Locking Pivot Carrier, Black
15-210
$2.67
VIEW >
15-231 : Corner Locking Pivot Carrier, Natural
Corner Locking Pivot Carrier, Natural
15-231
$2.67
VIEW >
How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
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How to remove window pivot shoes
How to remove window pivot shoes
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Anatomy of a tilt window
Anatomy of a tilt window
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