Paul from SWISCO responded:
April 17, 2013
Thanks for posting! Looks like you might have our Series 390 channel balance. Does that look good to you? You should double check the top and bottom fittings so that they match. I'd also like you to confirm the length of your metal channels. It looks like one might be 12" long, which means it has to be custom made. Let me know.
Unfortunately, we can't replace springs. It can be very dangerous to hook a spring under pressure to balance rivets. |
Tom from SWISCO responded:
April 17, 2013
Yes, you can order these balances from you. For the longer one, I think you'd be interested in our S390-21. As for the shorter one, it will have to be custom made. I just need some extra information before I can begin.
Can you give me the weight of the window sash? Usually a stamp of 11C would go with a 12" long balance, but since yours is 11" long I'll need to know the weight of the sash so that I can choose the appropriate option. Let me know! |
Tom from SWISCO responded:
April 18, 2013
Great! That makes things a lot easier then. Take a look at this Custom Channel Order Form that I've started for you based on your specifications and fill out the rest of the information. One of our representatives will get back in touch with you shortly thereafter with a price quote.
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Tom from SWISCO responded:
April 26, 2013
Great! I'm glad to hear everything worked out for you. For the 11D, check out this Secont Custom Channel Balance Order Form. This is with the 1140 option.
As for the 1730, is it also the Series 390 channel balance? If not, could I see some pictures of the nylon attachments on either side? That will help us determine what you need. |
Tom from SWISCO responded:
April 26, 2013
Yes, that's correct. If the shoes are the same, then you're looking at our S390-18. Just make sure everything matches! I always say, better safe than sorry.
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