Milguard awning window , with hand crank

A contractor from Maui Hawaii says:
I have a number of these Milguard windows, that crank open. This plastic slug has failed on almost all of them, and I need a replacement. Thanks
Thumbnail of the uploaded file named C4836B90-065F-4E69-BA5D-F05E7B985436.jpeg
Thumbnail of the uploaded file named C0AA5D84-8A56-421C-8337-6CA3593A1D40.jpeg
Profile picture of Tom
Tom from SWISCO responded:

I'm afraid I don't recognize this bracket. It looks like it might be just a small component of a larger mechanism. Would it be possible to see what it looks like while installed? Seeing any related parts would also be a huge help, if possible.

A contractor from Maui Hawaii says:
Ok
Thumbnail of the uploaded file named B69FC06D-AAFD-4561-9962-84872D0C847F.jpeg
Thumbnail of the uploaded file named A111A4F3-D3F7-4EFA-926D-F4DB258691E8.jpeg
Thumbnail of the uploaded file named 591860EE-4FE8-46BC-9655-A307778F4247.jpeg
Thumbnail of the uploaded file named 330622CD-1532-46E5-B826-AAC986DD2C8E.jpeg
Thumbnail of the uploaded file named 9DD83EE9-FD29-4833-B621-3E48A329FE7E.jpeg
Profile picture of Tom
Tom from SWISCO responded:

Aha! I see now. Thank you so much, this was a huge help.

I recognize this piece now. This appears to be the clip portion of our 39-424 mounting bracket. I think this may be just what you need, but look it over and let me know if you had any questions.

A contractor from Maui, Hawaii says:
That is fantastic! The owner wants to install more of the same style windows, and I was hesitant to comply because of the poor overall performance. But being able to purchase these parts makes me less weary. Thank you so much!
A contractor from Maui, Hawaii says:
How about this pivot, and support brace, on the side of the same window? Are there replacements for this part available?
What about the crank assembly? I have a couple of different windows that need new crank assembly's.
Thumbnail of the uploaded file named E906ABEF-9F18-4491-8A29-AB0519CBAC9B.jpeg
Thumbnail of the uploaded file named ECFF00DE-E39A-42A6-B201-44B3F0C7282A.jpeg
Thumbnail of the uploaded file named 925A3D91-183D-49D9-AAA6-901901CAAC44.jpeg
Profile picture of Casey
Casey from SWISCO responded:

Tom is out of the office today but I'd be happy to assist you. Take a look and compare the 39-393 Roto operator to the assembly shown in your photo, which is also compatible with the 39-424 mounting bracket that Tom recommended. 

As for the hinge assembly, you can start by comparing the dimensions of the 36-048 and 36-049 to an undamaged assembly. Thank you!

A contractor from Maui, Hawaii says:
What about this car that rides in the track. It is for a awning window
Thumbnail of the uploaded file named AFF4C2AB-1F50-4D46-B0D7-F139A78FCC0B.png
Thumbnail of the uploaded file named E5007E85-ADE6-433C-8E19-91F57CD2A101.jpeg
Profile picture of Tom
Tom from SWISCO responded:

Are you talking about that black guide? If so, a similar guide comes with the hinge assemblies that Casey mentioned. It's all part of one complete assembly. You can see detailed photos on the store pages she linked you to above.

A contractor from Maui Hawaii says:
The 10" bar set shows the guide. The 14" bar hinge set dose not show the black guide, and this is the size I need. Will the 14" Bar Hinge Set included the black guide, or can it be purchased separately?
Profile picture of Tom
Tom from SWISCO responded:

The 14" long 36-049 definitely has that guide. I can see it in all of the product photos shown on that store page.

In either event, these guides are not sold separately. I wish they were, but manufacturers only provide them with the complete hinge kit.

How to Replace a 2-Bar Hinge Set on a Casement Window
How to Replace a 2-Bar Hinge Set on a Casement Window
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 4-7 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.