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Emily from SWISCO responded:
April 29, 2022
Hi there! I'm a bit confused. Concave rollers are only compatible with concave roller tracks and convex rollers are compatible with convex roller tracks. For example, the 23-081 convex roller wouldn't work with the 23-270 concave roller track. Take a look at the video I've posted below which will go over the differences. The roller in your picture resembles our 23-028 concave roller which uses the 23-270, 23-271 and 23-272 tracks. For the 60" and 103" track, you can use two smaller tracks, cut off the excess with a hacksaw and then butt them together. |
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Emily from SWISCO responded:
May 2, 2022
Concave and convex tracks are not interchangeable. Concave rollers are designed to only work with concave roller tracks and convex rollers can only work with convex roller tracks. You cannot use a convex roller with a concave roller track. I highly recommend watching the video I linked you to previously that will show you their differences. As a policy, we always recommend sticking with the hardware that's original to your door as you'll most likely run into issues that we can't foresee. With that said, I'm afraid I can't recommend a new roller to go with your new track. It would depend entirely on the space available in your door so you'd need to see if any of our Convex Sliding Closet Door Rollers would fit in your existing door to work with the new convex track. Switching from your original concave system to something different isn't as easy as it may sound, unfortunately. Alternatively, you could stick with your original concave track and roller system and just buy a white track that could be spray painted a bronze nickel color. This would save you time and money. |
