Missing parts

Question

This is the left-hand window all parts are included on the opposite side for a right hand window I am missing the two parts that are circled as far as where I can identify from your site it is the stud bracket I saw one that looks the same but the mounting stud is facing down instead of up he's facing up in the window that we have also the piece that fits into the track that is mounted to the bottom of the window that goes all the way across is also missing but yet again this is a right hand piece not a left-hand as you see in the picture all these parts are missing on the opposite window

Casey · Accepted Answer

Hi there, thank you for writing in. In regards to your stud bracket, see our 39-560 and 39-561. The other part you show looks to be part of a hinge arm. We do not carry that black slider piece separately, but we can offer a replacement hinge set. See our 36-048. Review its dimensions to ensure that this could work for you.