Mortis Lock

Contractor from Florida

Jul 4, 2023 2:29 pm

I am trying to locate the proper lock for the installation of the handles pictured. We have tried a number of styles and none are working for the application.

2 user uploaded images

4 Replies

Jasmine from SWISCO

Jul 5, 2023 12:11 pm

Thanks for reaching out! It is very likely we have a replacement we can recommend to you for your handle set and mortise lock, however, I'll need a bit more information to confirm. To start, I'll need to see clear photos of both the entire handle set and the entire mortise lock.

The photos of the stickers, unfortunately, do not provide the information needed to identify the replacement parts you'll need. It is best to see photos of the hardware.

Please let me know if you have any questions in the meantime.

Contractor from Florida

Jul 7, 2023 2:49 pm

These are about the best photos that I have gotten from my tech in the field

5 user uploaded images

Jasmine from SWISCO

Jul 10, 2023 9:09 am

Thanks for the photos! I'm sorry to say that we would not be able to provide you with a replacement for the type of mortise lock and handle set you need. We do not sell handle sets for French Door set ups and we do not have a mortise lock that would be compatible with the type of multipoint system yours has.

I do apologize that we cannot assist with this repair.

Please feel free to reach out with any other hardware repair questions you may have.