I received the 82-243 Stainless Steel Mortise Lock, Round Face but as you can see from the photos this item is too long. The screw holes match but the base won't fit into the slot in the door as the part is too long. I am unable to lengthen the current slot in the door because it will affect the screw holes.
Diane
Tom from SWISCO responded:
June 10, 2020
Hello, Diane. We get this question all the time. The 82-243 will still work for you, but you have to put it in at an angle. It's made to be tight so that it's securely in place. I recommend watching the video below, which shows you how we do it. |