Mortise lock

A home owner from Aurora Co says:
November 29, 2020

Hi I purchase a mortise lock a while ago. When the handyman tried to put it in place, he realize that the lock was not the same size as the one he took out. I looked at the patent number on the old one, Im trying to see if you guys had something close to it. The pictures I hope can explain whats going on with the installation of this lock. 

Thumbnail of the uploaded file named 622BFFE6-AFB9-4A25-A768-2AD70E70FAF9.jpeg
Thumbnail of the uploaded file named B04B3C5A-CFAC-41EA-8628-D12EF1DBB82A.jpeg
Profile picture of Tom
Tom from SWISCO responded:
December 2, 2020

Hello! I see you purchased our 82-211, which is only 1-3/8" deep. You may want to consider our 82-214 instead, which is 1-11/16" deep. Please carefully review the dimensions we show on the 82-214 store page before you buy anything, just to be 100% sure that everything lines up.
Mortise Latch & Keeper, 3/4" Wide
Mortise Latch & Keeper, 3/4" Wide
82-211
$18.77
How to maintain a sliding glass door
How to maintain a sliding glass door
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.