I watched Mike's video on how to install a mortise lock, (purchased from your company), even though I was following your instructions, I got distracted momentarily and of course I dropped the lock into the frame, (second time). I was being so careful, but it still happened.
Do you have any idea or tips about how to retrieve it? Before this I also dropped the lock that I was trying to replace...ugh!
I am not a very skilled person, but I can generally follow directions and do some simple handy jobs around my house.
I hope you can help