Mortise not removing

Question

Hi, I'd like to purchase a replacement mortise.  Before I do so, I'd be truly grateful if I can learn how to remove the existing mortise.  Note: I attached a photo for reference.  Note: while the photo doesn't show it, I did remove both sides of the handle and all screws, however, I haven't been able to pull the existing mortise from the door :(  Any/all help in how I can do this would be greatly appreciated.  Thanks, Brad

Tom · Accepted Answer

Sure, I think you should check out the video we have on how to install this exact part. You can see that the mortise has to kind of snap in place; it's made to be a tight fit, so if you find that you can't remove it even after you remove the screws, that's probably why. Just make sure you have a firm grip on that hook or else it'll fall into the door. Once that happens, there's no getting it out. It'll stay in that door 'till Judgement Day.