My Simonton windows

A quick learner from Redlands, CA says:
610.108 on the side of the pivot
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Paul from SWISCO responded:
I'm not sure what you have. I would start by looking at our 15-135 , which is 1-1/4" wide and 1/2" thick. If that doesn't match your shoe, though, then please remove it from the window, take a picture of it, and upload that picture here. I will also need to know its width and thickness. Thanks!
A quick learner from Redlands, CA says:
I am almost embarrassed to admit that I have no idea how these two window devices work. I have 50 of these windows and only 50% of them will go up and down. This Pivots keep breaking. Its almost like every thing just fits too tight.
User submitted photos of window hardware.
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Tom from SWISCO responded:
Before we move forward, it is best to get those original parts out of your window so we can see the numbers printed on your coil balances.

Here are a couple videos on how to remove a coil balance and how to remove a pivot shoe!
How to replace a window coil balance
How to replace a window coil balance
VIDEO
WATCH >
How to Replace a Triple Coil Balance System
How to Replace a Triple Coil Balance System
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
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