Dave Sr. from SWISCO responded:
May 23, 2019
You're not the first person to lose their mortise lock in your door. Odds are it was the 82-218; this is the only mortise I know of that has this problem. I also recommend watching the installation video below. You'll see how we install these without the risk of it falling into the frame. Your handle may still be in good condition, so it may not need to be replaced. If it does, however, see our 82-086. |