My sash lock broke

Question

Hi - the sash lock broke on our window and needs to be replace. The part of the sash lock that clicks into the lock handle broke off inside the handle. So, we need to replace both the sash lock and handle.

The only trick is, our window seems to have a 3 lock mechanism. only the bottom lock has a handle, but there are 3 lock points on the window. Do you sell the triple sash lock?

Jasmine · Accepted Answer

Hey there,

Thanks for reaching out! Your sash lock looks like it could be one of the Andersen tandem locks or single locks we carry. Although, to confirm which one need, I'll need to see a bit more information to confirm the correct replacement.

Is this piece connected to an arm on the window? If so, may I see a photo of the entire mechanism and can you please confirm the length of the arm?

Please let me know if you have any questions in the meantime.