My window can't stay up and down

A home owner from Lisa says:
January 5, 2022
Hi,
My window can't stay up and down. What parts I need to fix it.


Thanks

Lisa
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Emily from SWISCO responded:
January 7, 2022

Hi, Lisa.

Take a look at our 15-087 pivot shoe, which uses the Series 180 coil springs, and compare our dimensions to yours to see if this matches what you need. 
A home owner from Lisa says:
January 7, 2022
My window is 22lbs, so what coil spring that I need? I knew I bought them on 2020, but I forgot the parts name. Can you give me some suggestions.
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Emily from SWISCO responded:
January 10, 2022

If your sash weighs 22 pounds, you can use one S180-5 and one S180-6 on each side of the window. This would total 22 pounds of overall support. 
Coil Housing Pivot
Coil Housing Pivot
15-087
$5.97
5 lbs Series 180 Coil Balance
5 lbs Series 180 Coil Balance
S180-05
$4.37
6 lbs Series 180 Coil Balance
6 lbs Series 180 Coil Balance
S180-06
$4.45
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