Mystery Window Part

A home owner from Florida says:
May 1, 2022
Please help ID this part. On the left side, it's missing the circled white part. Do I need to open the white cover cap to find the part or is the white cover is the actual part. Thank you.
Thumbnail of the uploaded file named 20220501_153255.jpg
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Casey from SWISCO responded:
May 3, 2022

Hello,

The circled part in your photo is actually a cover for the coils that support the weight of your window. We'd need to see your coils, as well as the pivot shoe that they anchor to, removed from the window to compare to our inventory. We'll relate a few videos to help you through the process. Thank you!
Interconnect Latch
Interconnect Latch
26-456
$4.10
How to Replace a Triple Coil Balance System
How to Replace a Triple Coil Balance System
VIDEO
WATCH >
How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
Styles of Tilt Window Latches
Styles of Tilt Window Latches
GUIDE
READ >
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