Need 2 replacement balances for caldwell 34"

A home owner from Murrieta, Ca says:

Length of metal channel is 34", marking as in photo, caldwell 33 3 HO. Weight of window removed and weighed is 20.5 lbs. Winged end pieces as shown in photo. If you can tell me exactly what to order, it will be much appreciated, Thank you, Ed 

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Emily from SWISCO responded:

Hello!

With this combination of fittings, you could have either an S380-34  or S385-34  channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom fitting, and the Series 385 has a 1-3/32" fitting. You'll also need a 3330 stamp option. The S380 and S385 balances come with a 19-005 winged top fitting so just make sure yours matches this. 

If you have any questions just let us know! 

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.
A home owner from Murrieta, Ca says:

Thank you! I'll double check my balances and place my order this week. Have a great day, Ed 

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Emily from SWISCO responded:

No problem, Ed! If you have any questions just let us know!

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