Need 4 pivot shoes 27/32" wide

A handy person from Roselle IL says:

Need 4 pivot shoes, which are 27/32" wide and attach to the double springs with a screw.

Top date 8/07/09 2CDrkBzM Top 2n HS

SM@8

Bar Code 05674099010002 wm 00 i7 55DHWI39.563X24.500

50344 ss

Bottom date 8/07/09 2CDrkBzM Bottom 2n HS

SM@8

Bar Code 05674099010002 wm 00 i7 55DHWI40.563X24.500

50344 ss

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Casey from SWISCO responded:

Hello,

We'd be happy to help but, unfortunately, we have no reference for the codes you provided in our database. We would need to see clear, unobstructed photos of the parts that you need removed from the window to compare to our inventory. Thank you! 

A handy person from Roselle IL says:

Window Mfg is Simonton Window Co.

Mfg date 8/09

The Pivot shoe Width is 27/32

Across the face of the pivot insert in the locked position the dimension is 1 21/64

Across the face of the pivot insert in the unlocked position the dimension is 1 15/64

Thumbnail of the uploaded file named IMG_7849.JPG
Thumbnail of the uploaded file named IMG_7850.JPG
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Casey from SWISCO responded:

Thanks for getting back to us. We do carry the 15-192 pivot shoe that could work for you but it may require shaving down the front of the shoe to install it in the channel. We also show our recommendations to replace the entire coil balance assembly in our video below. Take a look and see which option you'd prefer. 

detail of 15-192
detail of 15-192

A handy person from Roselle IL says:
Reference Number D281495

Thanks Casey
I remeasured the pivot shoe and found that the plastic is 27/32" wide, but the metal pivot is
actually, close to the 7/8" dimension. So, the 15-192 will replace my present broken pivots.

All I need now is a order form. Can you send me one or do I go to your web site to find it.

Thanks for your help
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Casey from SWISCO responded:

You can place an order for the 15-192 pivot shoes directly on our website by clicking on the highlighted product code. You are also welcome to give our customer service team a call at (888) 991-1929 for assistance. 

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