Need Balance Help for ALENCO windows

A handy person from Peoria, az says:
I am President of an HOA in Peoria AZ in a subdivision built by KB Homes and they installed ALENCO windows. 10-15 years later we have many homeowners whose windows stick or don't stay or are coming out of their tracks. I would like to order:

24 units or 12 sets of 24-40

4 units or 2 sets of 27-30

6 units or 3 sets of 15-30

6 clips (same clip pictured in 4 attachments)
User submitted photos of a window balance.
User submitted photos of window hardware.
Profile picture of Tom
Tom from SWISCO responded:
Thank you for your patience! The information you provided has helped us find the balances you need. We will have to custom make them, since they are a special type of balance. We will send you a custom ordering form for these balances in the next few minutes, so keep an eye on your inbox!

As for the top sash guide, we have seen it before but were never able to find a replacement for it. The closest possible match we could come up with was our 18-009, though I cannot guarantee it will work.
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