Need Balance ID : SWISCO.com

Home Owner from Orange, CA

Jul 27, 2025 6:16 pm

Just moved into a new house and need to replace some balances on my milgard windows, the part is labeled 22 5 EW CMC 11.
Looks like is 1/2" wide and 23" long.
Let me know if you need any more information, thanks!!

5 user uploaded images

7 Replies

Bob from SWISCO

Jul 27, 2025 8:07 pm

Hello there. I am confident we can help, but we'll need a little more information. Can you show me photos of the rest of the 'guts' or underbelly of the metal channel? Some balances from the west coast have a special design we must account for. We'll do our best to help from there.

Home Owner from Orange, CA

Jul 27, 2025 8:57 pm

Sounds great, here is some more pics, let me know if you need anything else!

Thanks Bob!

5 user uploaded images

Bob from SWISCO

Jul 27, 2025 9:59 pm

That's perfect, thanks. This looks like either an S380-23 or S385-23 Channel Balance. The only difference between these two balances is the 'depth' of the bottom nylon shoe. See below. Measure your old balance's shoe depth to see what matches best. For a stamp option choose 2250.

Comparison of the S378, S380 and S385 balance shoes.

Home Owner from Orange, CA

Jul 28, 2025 12:27 am

Looks great, it's just a bit longer than 1" so I'll go with the S385, thank you so much!

Home Owner from Orange, CA

Jul 28, 2025 12:31 am

Any advice on how to determine which option I need? I am not sure how heavy my sash is

Bob from SWISCO

Jul 28, 2025 12:59 am

Yes, if the depth is any greater than 1" the Series 385 is the best choice. Let us know if you have further questions, and thanks again for contacting us.