Need Balance Shoe for Single Hung Capital Window

A home owner from Noblesville Indiana says:
The right side shoe is broken see photo so window will not stay open
The home was built in 2001
The glass inside measurement on the window is H26inches / W30inches
User submitted image of their window hardware.
Profile picture of Paul
Paul from SWISCO responded:
Thanks for posting! I've made a list of possible replacement parts for this balance system that you can review on the right side of this page. For the coil springs themselves, our Series 190 is compatible with all the hardware we've listed. You will need the stamp printed on it in order to determine the proper option.
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
How to Replace a Triple Coil Balance System
How to Replace a Triple Coil Balance System
VIDEO
WATCH >
Removing a Triple Coil Window Balance
Removing a Triple Coil Window Balance
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.