Hello,
I am looking to buy replacement Top Sash Channel Balance Guide but I am having trouble finding the one I have on your website. I have included a few pictures, but I also have more to share if you need them.
Hopefully you have the guide that I need in stock that matches the one I have uploaded.
Please reach out to me if you have any further questions.
Thanks.
Moises
Hey Moises, thanks for your patience. I am not certain if we have a match for this Top Sash Guide, but I'm forwarding this discussion to one of my senior colleagues, and we'll get back to you as soon as we can. Many thanks for your patience.
Good news! We found it and are bringing it in for you. We'll let you know the moment it is online and in our catalog. Thanks a lot for reaching out.
Thank you for figuring it out, it sure was a head scratcher clicking through all of the available models you have available on your website and not being able to find the one I needed.
I look forward to hearing back from you so that I may purchase more than a few. Greatly appreciate your help.
Best,
Moises
Hey Moises. The new part is in! See our 18-203. Let me know if you have further questions.
