Need Identify part

Question

Hello,
I would like to buy 27"channel balance and don't know which series 385 or 380, could not find any part # from my old Channel , Please Czech if you can identify from pictures attached. My sliding window requires two channels one on from left and one from the right.
Thanks
Sonny

Casey · Accepted Answer

Hello,

With this combination of attachments, you could have either an S380-27 or S385-27 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. You'll also need to weigh your sash to determine which option you'll need. There is a chart on the product page that explains how to choose your option based on the sash weight.

Thank you and let us know if you have any other questions or concerns.

Comparison of the S380 and S385 balance shoes.