Need Part

A quick learner from Battle Creek, MI says:
January 11, 2021
Hello, The cord to my window sash balance snapped so I need tool replace it and not sure what to get. On the picture the part number on my window shows "26TGB B.S.I. 00" And it's ribbed. I also have no idea how to remove that.
Thumbnail of the uploaded file named 20210110_132827.jpg
Profile picture of Casey
Casey from SWISCO responded:
January 13, 2021

Hello,

We'd be happy to help but we would need to see an undamaged balance and the attached knife lock shoe removed from the window to determine the best replacement. Thank you!
27" Series 751 Channel Balance
27" Series 751 Channel Balance
S751-27
$11.63
How to install a ribbed tilt channel balance with knife lock shoe
How to install a ribbed tilt channel balance with knife lock shoe
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.