Need Replacement Retainer/Insert/Shim

A home owner from Anaheim says:

We have Marshall window locks and the plastic retainers that secure the locks to the window frames are old, brittle and disintegrating. These need replacement and i am not seeing anything similar on your website.

Based on the style/shape of the window frames, do you have any of these or any alternate solutions that might fit these windows. The slots/openings in the top of the window frames measure about 3/16 inches wide.

Glenn 

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Tom from SWISCO responded:

Hello! It looks like your lock secures in a slot under the glazing. If so, then I think our 90-009 is going to be your best bet here. Look it over and let me know if you agree.

We unfortunately don't sell the plastic retainer that has deteriorated, but you may be able to pick up a similar sized shim at a local hardware store. It seems like it's just a little plate of plastic.

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