Need Roller

Question

Hello,

I received the new wheels they are once again the wrong size. I enclosed photos so you can see the difference in the wheel size. (Purchased both 81-138 and 81-189.)
I will wait to hear from you.

Thank You,

Jasmine · Accepted Answer

Hey there,

Thanks for writing in! I'm sorry to hear that your previous purchases did not work out but I am confident that we can get you set up with the right replacement rollers for your sliding glass door.

Based on the design of the roller housing, I believe you can use either the 81-030 Acorn Patio Sliding Glass Door Roller (with a 1-1/4" wheel diameter) or the 81-095 Adjustable Tandem Roller (with a 1-1/2" wheel diameter). To confirm which of these is the best fit for your door, you'll need to carefully review and compare the dimensions below.

Alternate image for 81-030

Alternate image for 81-095