Need Window Part

A quick learner says:
Have a few single hung windows need part window rotates on and the rail that connects into clip
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Bob from SWISCO responded:

Thanks for posting. I'd like to clarify what parts you need. The pivot shoe is the white part with the cam in your first photo. It is what both the window and pivot bar attach to; it is essentially the 'joint' of the window sash, since it allows the sash to tilt 'forward' while also linking it to the balances that enable opening and closing. Window balances are spring-loaded mechanisms that come down and attach to the pivot shoe; it is the spiral rod in your second photo that normally 'clips' into the top of the pivot shoe. They allow for the window to be open and closed at will. Finally, the pivot bar is the bar inserted into the bottom corner of your window sash, as seen in your last photo. It is what connects the window sash to the cam in the pivot shoe, and allows for the tilting action.

If you need to replace your pivot shoe, I'm afraid I can't quite discern its design while its still inside your window frame. Could you take a picture of it removed from your window? Could you also provide the thickness and width of the shoe? Those dimensions would be most helpful in identifying the right replacement. 

If you need to replace your window balance--in your case specifically, a spiral balance--could you remove it from the window and provide the length of the outer tube, but not including the colored tip and/or attachment? Could you also measure the diameter of this tube?

Finally, if you need to replace the pivot bar, could you remove it from the window sash and provide pictures as well as the distance from the installation hole(s) to the tip of the bar that inserts into the pivot shoe? 

Let us know. Thank you!

A quick learner says:
Looks like length 2in width 3/8
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Bob from SWISCO responded:

Many thanks for your photos. Looks like you have the discontinued Carefree pivot shoe that is 15/16" wide by 3/8" thick. See our 15-134 pivot shoe as a replacement. You will need to replace your pivot bar with our 26-297. We also recommend the 75-006 charging tool to attach your 3/8" Series 900 tilt balance to the pivot shoe. Look over the videos below for further guidance. 

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