Need assistance in replacing awning window operator

Quick Learner from London, Ohio
I need assistance in replacing my awning window operator.

The operator says TRUTH with an arrow on the arm and on the casting. On the arm is the number 30897A. On the casting is the number 45301. I cannot find a manufacturer anywhere on the window. The operator works fine to open the window. However, when I try to reverse the operator to close the window, it comes out in my hand. The window is no longer shut tight. A good breeze will open it.

I am the home owner in London, Ohio.
Awning window operator
2 Replies
Tom
Tom from SWISCO
SWISCO
Expert

It definitely sounds like a problem with the operator. I'd recommend our 39-015 to start out with, this looks like it could be a good replacement option.

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