Need balancers

A contractor from California USA says:
I have multiple windows I need to replace the balancers on. I need these parts asap as I sold my house and need to repair them. The balancers are stamped with 26 3 and also 26 4 and the measurements on the metal sleeve is 27" not measuring plastic fittings.
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Emily from SWISCO responded:

Hello!

With this combination of attachments, you could have either an S380-27 or S385-27 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. You will also need a 2630 option for the balance stamped "26 3" and a 2640 option for the balance stamped "26 4".

If you have any questions just let us know! 

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.
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