Need help
Home Owner from 98075
May 13, 2023 2:47 pm
This part failed. Can you help me get a replacement for it? Thanks so much.
5 user uploaded images
2 Replies
Emily from SWISCO
May 16, 2023 9:12 am
Hello!
We appreciate you reaching out to us. Our Series 380 or Series 385 are my recommendations. You'll have to measure as shown in the image below to determine the best match. There should also be a stamp on the metal channel that refers to what strength option to select. If there aren't any, you will have to weigh your sash on a scale. There's a chart under the product description on the Series 380 and Series 385 store pages that will tell you what option is best based on the weight of the sash.
Comparison of the S378, S380 and S385 balance shoes.
