Need help finding correct parts for this window

Hello,

We can supply your replacement balances but it will need to be a custom order due to the length, extended travel pulley system and unique combination of end attachments. To identify the correct replacement, we'll need to see a side profile photo of an intact bottom fitting from an undamaged balance, as well as the clip attached to the end of the pulley cord. We'll also need to know the numbers stamped on the metal balance channel. Lastly, please confirm the number of balances that you need, with the minimum being two. 

It looks like you also need a new top sash guide that holds the balance in place below the sash. We should be able to supply those as well but we would need to see an intact guide removed from the other side or an identical window. Thank you!