Need help finding the right part for Milgard window

Home Owner from Fife WA

Dear Swisco team

I am trying to replace the broken channel spring for my Milgard window.

The part shows # 23 9 BSL

Measurement of metal portion: 60cm (23 5/8 in)

Let me know if need any more info.

Thank you.

Rogelio

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6 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Thanks for reaching out to us, Rogelio. We can help supply this balance but it will have to be a custom order due to its configuration. The pulley wheel is built into the bottom fitting itself and this balance features an extended cord travel as well as a metal channel length of 23-5/8" which is what makes it custom.

Can you show us a photo of the top fitting? How many balances are you looking to order? We can get the ball rolling once we have those details. 

Home Owner from Fife WA
Hi Emily,
Thank you for the explanation.
I am attaching pictures of the top fitting.
I would like to order 2 of these (one for each side of the window).
If you need any additional information, please let me know.
4 user uploaded images
Emily
Emily from SWISCO
SWISCO
Expert

Thank you kindly for getting back to me, Rogelio! I have all the details needed so I'll go ahead and email you a purchase link and price quote for (2) of these balances that you can use to place an order on our website. 

Home Owner from Fife WA
Hi Emily,
Thank you for the awesome help.
Emily
Emily from SWISCO
SWISCO
Expert

I'm happy to help! Best of luck with the repair; I'll be here if you need anything else.

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